Our approach

Your organisation is breaking your innovation.

Cases sit at ‘almost decided’ for months. The team keeps working, the steering committee keeps postponing, and nobody says stop. This page shows why that happens, and which WAAI programme solves it.

New The architecture for innovation that gets decided →
01

The story

For thirty years, innovation has come in two shapes.

Organisations chose the lab or the machine. One is built to generate ideas, the other to manage risk. Neither can decide about the unknown.

Shape 1

The lab

Design sprints, hackathons, post-its and pilots. Built for people with ideas.

SpeedHigh: a concept within weeksUserCentral, with real insightDecisionMissing: the pilot never scales

Shape 2

The machine

Stage-gates, business cases and steering committees. Built for control.

SpeedLow: every gate is a waiting roomUserAn assumption in a spreadsheetDecisionYes, about what is already known
  • MandateThe board says yes and means no. Every case starts from zero.
  • EvidenceAssumptions stay assumptions. No test, no budget.
  • LanguageThe team speaks design, the CFO speaks business model.
  • PaceMonths of ‘almost decided’ cost more than an honest stop.
  • CapabilityThe method lives in one head, or in a consultant’s.

Innovation needs a third shape: the speed of the lab, the decisiveness of the machine.

02

The architecture

The architecture for innovation that gets decided.

WAAI works in three layers. Each layer tackles a different blocker, and every programme sits in one layer. Pick a layer to see which programmes belong to it.

3 weeksto a shared two-page mandate
10 weeksfrom stalled case to go, pivot or stop
1 dayfrom idea to working prototype, tested with users
03

The offer

Where are you stuck?

Pick what you recognise. On the right you see where to start.

Advisory

Mandate Sprint

A shared innovation mandate for your board, in three weeks.

Duration3 weeksPriceOn requestLanguageNL or EN
More info →
Advisory

Case Sprint

From stalled case to go, pivot or stop.

Duration10 weeksPrice€7,500 fixedLanguageNL or EN
More info →
Coaching

Solo

One case, three months, a pitch that holds.

Duration3 monthsPrice€3,250LanguageNL or EN
More info →
In-company

Masterclass

Innovated by Design, tailored to your team.

Duration3 daysPriceOn requestLanguageNL or EN
More info →
Open programmeWaitlist

Innovated by Design

Turn your case into a business case the board can’t ignore.

Duration6 days · March 2027Price€4,950 (early bird €4,450 until 15 Dec)LanguageDutch
More info →
Open programme

Strategic Innovation

Innovation that is tied to strategy.

Duration6 days · dates to followPrice€5,750LanguageEnglish
More info →
WorkshopWaitlist

Prototype with Claude

From idea to working prototype, tested with users.

Duration1 dayPrice€375 pp excl. VAT (open)LanguageNL or EN
More info →
DiagnosticFree

EPIC scan

Twelve questions on Empathy, Process, Impact and Culture.

Duration4 minutesPriceFreeLanguageNL or EN
Take the scan →

Also on request: keynotes and discovery workshops for your organisation. Ask via the contact page.

Worked with

  • Johnson & Johnson
  • Barco
  • Securex
  • D’Ieteren
  • Unilin
  • Enabel
  • Familiehulp

Where to start

Three ways to start.

A

Move one case forward

Pick the case that has been ‘almost decided’ the longest. Ten weeks later, there is a decision.

Questions

Frequently asked questions.

What does WAAI Design do?

WAAI Design is the practice of Jan Van Caneghem, designer and lecturer at Artevelde University of Applied Sciences in Ghent. WAAI helps innovation managers and their sponsors move stalled innovation cases to a decision: go, pivot or stop. In weeks, not years.

Why do innovation cases stall?

Rarely because of ideas or methods. Cases stall on mandate (nobody owns the decision), evidence (assumptions are never tested) and language (the team speaks design, the board speaks business model). WAAI works on all three.

Which programme should I start with?

If the board is not aligned, start with the Mandate Sprint (3 weeks). If one case is stuck, the Case Sprint gets it to a decision in 10 weeks for a fixed €7,500. If you are on your own, Solo gives you three months of coaching on your case for €3,250. If your team needs a shared method, book the three-day in-company Masterclass. Not sure? Take the free EPIC scan, which takes four minutes.

What is the difference between the lab, the machine and the third shape?

The lab (design sprints, hackathons, pilots) is fast and user-centred but rarely leads to a decision. The machine (stage-gates, business cases, steering committees) decides, but only about what is already known. The third shape combines the speed of the lab with the decisiveness of the machine, through mandate, evidence and capability.

Do you work in Dutch and English?

Yes. Advisory, coaching and in-company work run in Dutch or English. The Community of Practice Innovated by Design runs in Dutch in Ghent; the Community of Practice Strategic Innovation runs in English.

Next step

There has never been a better time to decide.

Thirty minutes. You bring the case, I bring the hard questions. Afterwards you know which programme fits, or that you need none.

WhoJan Van Caneghem, WAAI Design

© 2026 WAAI Design